Volumizing Experience Clutch

Yes, our goal is to formulate products that are not harmful to the customer. By using carefully selected natural and organic ingredients, our lines (such as the Soothing line for the scalp) are designed to be gentle, effective, and transparent, while respecting even the most demanding skin types.

All our production processes, from quality control to distribution, take place in-house at our facilities in Sicily. This allows us to guarantee the highest quality standards and to make the most of the extraordinary resources of our region.

Absolutely not. We are strictly and proudly 100% cruelty-free. We are committed to eliminating any animal testing at every single stage of our production chain.

In line with our Responsible Beauty principle, we create transparent and non-harmful formulas. We select natural ingredients and avoid the use of harsh chemicals, to ensure maximum skin tolerability and respect for the environment.

Our commitment to reducing our environmental impact does not stop at the production of our cosmetics, but also extends to our packaging. All our packaging materials are designed to be recyclable. We invite you to always check the instructions on the label for proper disposal in your local waste collection system.

Tracking your package is very simple. As soon as your order leaves our warehouse, we will send you a shipping confirmation email containing a link and a tracking code. Simply click on the link to monitor the journey of your Rica Haircare products in real time, right up until delivery.

We prepare every order with the utmost care, but in rare cases, unexpected issues may occur during transport. If you should receive a damaged package or an item different from the one ordered, please contact our customer support within 48 hours of delivery. We will kindly ask you to send us a photo of the condition of the package or the product received; we will immediately arrange a free replacement or a full refund, taking care of every detail.

You have 30 days to return the product, starting from the day you received it at home or at a collection point, or from the day you picked it up.